AA
Annette A

1 reviews | Active since Jul 2022

21 Jul 2022, 09:37

We missed a payment and phoned to inquire about how to update the missed payment

We missed a payment and phoned to inquire about how to update the missed payment. Elna-Karien Reinach was professional and very helpful; within minutes, we were sorted. No wasting of time but still kind and considerate.

0
Replies (1)
Platinum Life
Platinum Life's reply21 Jul 2022, 10:39
Official
Dear Annette, 

Thank you for taking the time to leave us such a nice review. At Platinum Life we always strive to deliver exceptional service and I am so glad that we were able to assist. Elna-Karien is a valuable part of our team and I have made sure to share this review with her  

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor