CM
Cornelia M
1 reviews | Active since Aug 2019
08 Aug 2019, 14:32
VOUCHER FROM PLATINUM LIFE
Hi there,
I have just received an sms that has a voucher number, of which few weeks ago I received a call from Platinum life informing me that I have been nominated to receive a free gift and I immediately informed whoever that had called me that I am not interested. But to my surprise I received this voucher sms of which I do not want anything of them because soon they will be debiting my account. Please cancel my name please
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Platinum Life's replyOfficial
13 Aug 2019, 09:42Dear Mrs Makeng,
I have received your complaint and would like to provide some feedback regarding this matter. I was unfortunately not able to reach you to discuss this telephonically.
The sms you recently received was sent out as you were nominated by a friend in July to receive a promotional gift and you provided your details to the consultant. This is not a policy and there is no deductions linked to our gifts.
I have added your details onto our do not contact list to ensure that you are not contacted again.
You are more than welcome to give me a call on ***if there is anything else I can assist with
Yours Sincerely Simoné Venter Client Relationship Specialist & Client Care Supervisor
I have received your complaint and would like to provide some feedback regarding this matter. I was unfortunately not able to reach you to discuss this telephonically.
The sms you recently received was sent out as you were nominated by a friend in July to receive a promotional gift and you provided your details to the consultant. This is not a policy and there is no deductions linked to our gifts.
I have added your details onto our do not contact list to ensure that you are not contacted again.
You are more than welcome to give me a call on ***if there is anything else I can assist with
Yours Sincerely Simoné Venter Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply13 Aug 2019, 09:42
Official
Dear Mrs Makeng,
I have received your complaint and would like to provide some feedback regarding this matter. I was unfortunately not able to reach you to discuss this telephonically.
The sms you recently received was sent out as you were nominated by a friend in July to receive a promotional gift and you provided your details to the consultant. This is not a policy and there is no deductions linked to our gifts.
I have added your details onto our do not contact list to ensure that you are not contacted again.
You are more than welcome to give me a call on ***if there is anything else I can assist with
Yours Sincerely Simoné Venter Client Relationship Specialist & Client Care Supervisor
I have received your complaint and would like to provide some feedback regarding this matter. I was unfortunately not able to reach you to discuss this telephonically.
The sms you recently received was sent out as you were nominated by a friend in July to receive a promotional gift and you provided your details to the consultant. This is not a policy and there is no deductions linked to our gifts.
I have added your details onto our do not contact list to ensure that you are not contacted again.
You are more than welcome to give me a call on ***if there is anything else I can assist with
Yours Sincerely Simoné Venter Client Relationship Specialist & Client Care Supervisor