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Nelisiwe N

1 reviews | Active since Apr 2024

26 Apr 2024, 09:23

Vincent from platinum life has exceptional customer service skills

Vincent from platinum life has exceptional customer service skills. Good communication skills as well. He tried making sure that I don't loose the money that I have already paid when I wanted to cancel my policy. He convinced me how it's not a great idea to cancel rather than reduce my premium and have a break until I find my feet in terms of finances. The company has a GEM with him being part.

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Replies (1)
Platinum Life
Platinum Life's reply26 Apr 2024, 11:23
Official
Dear Nelisiwe, 

We just love your feedback for Vincent and we are so proud of him for making sure that things were done your way! Thanks for showing recognition where it is due and for the great feedback - we will be sure to pass your message on to him.

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor