MG
Mahlatse G
1 reviews | Active since Nov 2017
01 Dec 2022, 13:41
Very very Bad
I had Platinum life policy and they've been debiting from my account even though I cancelled my policy with them. I asked them to reverse the payment and was told that they cancelled my policy.
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Replies (1)
Platinum Life's replyOfficial
01 Dec 2022, 13:47Dear Mahlatse,
I have received your review and would like to advise regarding this matter
Kindly note that the policy was cancelled as requested. As the premium for November did not collect, no refund is due on the policy, All premiums have been stopped and your policy is no longer active
Please let me know if there is anything else we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and would like to advise regarding this matter
Kindly note that the policy was cancelled as requested. As the premium for November did not collect, no refund is due on the policy, All premiums have been stopped and your policy is no longer active
Please let me know if there is anything else we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply01 Dec 2022, 13:47
Official
Dear Mahlatse,
I have received your review and would like to advise regarding this matter
Kindly note that the policy was cancelled as requested. As the premium for November did not collect, no refund is due on the policy, All premiums have been stopped and your policy is no longer active
Please let me know if there is anything else we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and would like to advise regarding this matter
Kindly note that the policy was cancelled as requested. As the premium for November did not collect, no refund is due on the policy, All premiums have been stopped and your policy is no longer active
Please let me know if there is anything else we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor