MP
Marie P
1 reviews | Active since Sept 2018
29 Apr 2019, 18:38
Very Happy to be with Platinum Life
I had such a nice talk with the lady when I explained to her that I haven't received my documentation. She immediately rectified the situation by emailing them to me and notifying me that the physical copies will be delivered within 2 weeks.
Even when I sent a message on Facebook they were quick to respond and try and help to resolve this issue.
It was a pleasant and friendly conversation and I couldn't be more satisfied with the service.
Thank you for the quick and efficient service.
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Replies (1)0
Replies (1)Platinum Life's replyOfficial
30 Apr 2019, 09:09Dear Marie,
Wow, thank you so much for giving us the chance to rectify the situation and your thoughtful review!
Elna is a valued member of our Client Care Team and I am so glad that she was able to assist you in such a quick and efficient manner.
We look forward to continuously putting a smile on your face!
Please let me know if there is anything we can assist with further
Have a great day
Kind Regards
Simone Venter
Client Care Supervisor
Wow, thank you so much for giving us the chance to rectify the situation and your thoughtful review!
Elna is a valued member of our Client Care Team and I am so glad that she was able to assist you in such a quick and efficient manner.
We look forward to continuously putting a smile on your face!
Please let me know if there is anything we can assist with further
Have a great day
Kind Regards
Simone Venter
Client Care Supervisor
Platinum Life's reply30 Apr 2019, 09:09
Official
Dear Marie,
Wow, thank you so much for giving us the chance to rectify the situation and your thoughtful review!
Elna is a valued member of our Client Care Team and I am so glad that she was able to assist you in such a quick and efficient manner.
We look forward to continuously putting a smile on your face!
Please let me know if there is anything we can assist with further
Have a great day
Kind Regards
Simone Venter
Client Care Supervisor
Wow, thank you so much for giving us the chance to rectify the situation and your thoughtful review!
Elna is a valued member of our Client Care Team and I am so glad that she was able to assist you in such a quick and efficient manner.
We look forward to continuously putting a smile on your face!
Please let me know if there is anything we can assist with further
Have a great day
Kind Regards
Simone Venter
Client Care Supervisor
