Z
Zoë
1 reviews | Active since May 2025
04 Nov 2025, 09:08
Very friendly and he...
Very friendly and helpful staff but I did need to nudge them in order to get my documentation which is why I'm not giving a full 5
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Replies (1)
Platinum Life's replyOfficial
04 Nov 2025, 10:14Dear Zoë
Thank you for your review and for pointing this out. We’re pleased to hear our team was friendly and helpful, and we’ll certainly look into ways to make sure documentation is provided more promptly next time.
Kind Regards
Simone Venter Client Relationship Specialist and Client Care Supervisor
Thank you for your review and for pointing this out. We’re pleased to hear our team was friendly and helpful, and we’ll certainly look into ways to make sure documentation is provided more promptly next time.
Kind Regards
Simone Venter Client Relationship Specialist and Client Care Supervisor
Platinum Life's reply04 Nov 2025, 10:14
Official
Dear Zoë
Thank you for your review and for pointing this out. We’re pleased to hear our team was friendly and helpful, and we’ll certainly look into ways to make sure documentation is provided more promptly next time.
Kind Regards
Simone Venter Client Relationship Specialist and Client Care Supervisor
Thank you for your review and for pointing this out. We’re pleased to hear our team was friendly and helpful, and we’ll certainly look into ways to make sure documentation is provided more promptly next time.
Kind Regards
Simone Venter Client Relationship Specialist and Client Care Supervisor