DA
Dean A

1 reviews | Active since Jul 2024

08 Aug 2024, 09:31

Very annoying keep debiting me won’t refund me after continuous debiting when asked to cancel the policy

Very annoying keep debiting me won’t refund me after continuous debiting when asked to cancel the policy. The 5 star rating was for the call centre lady but as for platinum life stop debiting me refund me you are taking food from my kids mouths I’ve lost my job and cannot reverse the payments

0
Replies (1)
Platinum Life
Platinum Life's reply08 Aug 2024, 10:33
Official
Thank you so much for taking my call regarding this matter. I have assisted with a cancellation for Ms Baba and a refund for the last premium deducted 

Please do not hesitate to contact us if there is anything we can assist with 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor