CL
Claudia L
1 reviews | Active since Aug 2014
18 Aug 2025, 07:20
Using Isabella Garcia products to fumble people into policies, stop IT and cancel my policy, TODAY!
I am overdrawn yet I never wanted a damn policy.. I just want this damn thing cancelled. I wondering why I have X2 R115 charges on my account, its you people. I WANT THIS POLICY CANCELLED AND MY ACCOUNT DETAILS DELETED TODAY. STOP OFFERING OLD PEOPLE ISABELLA GARCIA AND THEN FUMBLING THEM INTO POLICIES FOR CHRONIC ILNESSES THEY NEVER HAVE.... WHO THE HELL IS GOING TO PAY THESE DAMN CHARGES HUH??? WHO??? DELETE MY ACCOUNT, MY PHONE, EVERYTHING...
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Replies (1)
Platinum Life's replyOfficial
18 Aug 2025, 08:02Dear Claudia,
I have received your review and have carefully investigated the matter on my side. I would like to provide clarification.
I have received your review and have carefully investigated the matter on my side. I would like to provide clarification.
You were contacted in May regarding a policy, and after receiving your documentation, you reached out to our team to confirm the policy commencement date and payment process. This was confirmed with you, and your first debit order was processed in July.
A cancellation has been processed and all further debit orders have been stopped with immediate effect. A consultant will be in touch within the week to confirm this with you directly. Please note that our policies are not associated with Isabella Garcia in any way. The gift you received is offered when referred by a friend or family member, and it carries no cost or obligation. During the sales process, full disclosures are provided to ensure that you are aware of the policy and cover you have taken.
Should you require any further assistance, please do not hesitate to contact me directly.
Kind Regards
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply18 Aug 2025, 08:02
Official
Dear Claudia,
I have received your review and have carefully investigated the matter on my side. I would like to provide clarification.
I have received your review and have carefully investigated the matter on my side. I would like to provide clarification.
You were contacted in May regarding a policy, and after receiving your documentation, you reached out to our team to confirm the policy commencement date and payment process. This was confirmed with you, and your first debit order was processed in July.
A cancellation has been processed and all further debit orders have been stopped with immediate effect. A consultant will be in touch within the week to confirm this with you directly. Please note that our policies are not associated with Isabella Garcia in any way. The gift you received is offered when referred by a friend or family member, and it carries no cost or obligation. During the sales process, full disclosures are provided to ensure that you are aware of the policy and cover you have taken.
Should you require any further assistance, please do not hesitate to contact me directly.
Kind Regards
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor