MA
Martin A
1 reviews | Active since Mar 2013
05 May 2021, 15:42
Useless Platinum Life Lost my Life Policy
I found out with a shock that Platinum doesn't have any record of my life policy that I took out with them in 2013. Platinum Life is use less. I don't know what to do now.
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Replies (1)
Platinum Life's replyOfficial
05 May 2021, 16:56Dear Martin,
Thank you so much for taking my call and I am sorry about the experience you had
The matter has been escalated to my manager and she will be in touch to further assist.
Please let me know if there is anything else I can help with
Kind regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for taking my call and I am sorry about the experience you had
The matter has been escalated to my manager and she will be in touch to further assist.
Please let me know if there is anything else I can help with
Kind regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply05 May 2021, 16:56
Official
Dear Martin,
Thank you so much for taking my call and I am sorry about the experience you had
The matter has been escalated to my manager and she will be in touch to further assist.
Please let me know if there is anything else I can help with
Kind regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for taking my call and I am sorry about the experience you had
The matter has been escalated to my manager and she will be in touch to further assist.
Please let me know if there is anything else I can help with
Kind regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor