RW
Rosa W

1 reviews | Active since Mar 2009

17 Apr 2024, 13:56

unsolicited calls

platinum life keeps on harassing me with phonecalls on a daily basis, two to three calls a day for the past two weeks! i keep blocking the numbers but they keep on calling from other numbers. i do not care who gave you my details, i am NOT INTERESTED in whatever it is that you are trying to gift or sell me. STOP CALLING ME as you are in violation of the POPI act.

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Replies (2)
Platinum Life
Platinum Life's reply17 Apr 2024, 14:12
Official
Dear Rosa, 

We take POPIA compliance very seriously and we look into matters like this to make sure that our conduct is in line with the current legislation. 

You were referred to us by someone known to you for the purpose of a free promotional gift only. We fully respect your wish not to be contacted by us again and so have added your contact details to our Do Not Contact list so that, in the event that you are again referred to us in the future, we will not attempt to contact you.

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor 
RW
Rosa W's update22 Apr 2024, 10:15
Reviewer Update
what a disingenuous reply as i keep getting spam calls from platinum life. please stop harassing me as i am about to reach my limit!!!! STOP CALLING ME.