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Pulane M
1 reviews | Active since Jun 2014
22 Feb 2022, 12:59
************ means of getting referrals
I was called yesterday by one of your agents who requested that I refer the ladies in my circle for a promotion that will get me in a competition draw. When I was hesitant to give her more referrals she insisted that she will send me a R1000 voucher after our call, which she never did! This amount of ****gery from an insurance company is shocking, why do you seek business under such ********* means? I have warned my lady friends and family not to take you serious because you are ****s masquerading as an insurance company. How does one even begin to trust you for cover when you operate like this?! You should be ashamed of yourselves!
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Platinum Life's replyOfficial
22 Feb 2022, 13:32Dear Pulane,
I have received your review and would like to provide some feedback regarding this matter
As we work strictly on a referral basis, we do provide the chance to nominate friends and family members for a promotional gift.
The voucher has to be issued out by Isabella Garcia and is sent through via SMS within 2 weeks. I do apologize if this was not explained to you, but you are still set to receive the voucher as promised
You are welcome to contact our team on ***should you have any questions
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and would like to provide some feedback regarding this matter
As we work strictly on a referral basis, we do provide the chance to nominate friends and family members for a promotional gift.
The voucher has to be issued out by Isabella Garcia and is sent through via SMS within 2 weeks. I do apologize if this was not explained to you, but you are still set to receive the voucher as promised
You are welcome to contact our team on ***should you have any questions
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply22 Feb 2022, 13:32
Official
Dear Pulane,
I have received your review and would like to provide some feedback regarding this matter
As we work strictly on a referral basis, we do provide the chance to nominate friends and family members for a promotional gift.
The voucher has to be issued out by Isabella Garcia and is sent through via SMS within 2 weeks. I do apologize if this was not explained to you, but you are still set to receive the voucher as promised
You are welcome to contact our team on ***should you have any questions
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and would like to provide some feedback regarding this matter
As we work strictly on a referral basis, we do provide the chance to nominate friends and family members for a promotional gift.
The voucher has to be issued out by Isabella Garcia and is sent through via SMS within 2 weeks. I do apologize if this was not explained to you, but you are still set to receive the voucher as promised
You are welcome to contact our team on ***should you have any questions
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor