1 reviews | Active since Sept 2015
Unruley Promotional Gift Agent
I received a call from an agent earlier, regarding a promotional gift they would like to send me. However when I did not want to give her certain personal details, which is not needed to send a gift, she said I won't be sending you anything and just switched off the call, very rude to say the least. How does platinum life train their staff? The gift was "promotional" and Platinum Life wanted to give it , I did not ask for it. However this gift was subjected to securing my personal information for their data base, as I am not a client. I immediatley picked this up, as I simply pointed out to her that certain information is not needed, if she wants to send me anything. I will not consider any of their products, if this is how staff treats possible clients.
Thank you so much for taking my call regarding this matter.
I really appreciate your bringing this under our attention and will ensure that we follow up on the call made to you and the conduct of the consultant. We always strive to maintain a high level of service and this gives us the chance to address and rectify anything that does not fall in line with this.
There is certain information that will be asked during the call, but you are always more than welcome to decline providing this information
Please do not hesitate to give me a call on *** if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for taking my call regarding this matter.
I really appreciate your bringing this under our attention and will ensure that we follow up on the call made to you and the conduct of the consultant. We always strive to maintain a high level of service and this gives us the chance to address and rectify anything that does not fall in line with this.
There is certain information that will be asked during the call, but you are always more than welcome to decline providing this information
Please do not hesitate to give me a call on *** if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor