Unprofessional Senior sales consultant

Last week I was contacted by a senior sales consultant,Marius, from Platinum Life. His attitude was great and he was quite friendly and made small talk with me(making me feel comfortable). I was supposed to receive a gift last year October but they only noticed now that I hadn't received anything to date. He proceeded to take my delivery details again and inform me that I will get 6 months free cover and if I wanted to I could take out a policy. He explained the policy and all benefits to me and I was happy to listen to him even though it was during working hours. He then started taking all my details in order for me to take out this policy. I mentioned to him that I would first like to see the documents to which his reply was that he cannot email me the documents nor could I phone back if I was interested and this is only on a nomination basis. Firstly in this day and age we use email and other companies are always happy to send through their policy. Secondly it is my choice whether I want to take out insurance and should not be on a nomination basis. I had to cut the phone call short as I had a meeting I needed to attend and said he could phone back the next day. He contacted me on Monday the 5th Feb and after thinking through it all I decided not to proceed with the policy and mentioned to Marius that I felt forced when we first initially spoke. His attitude completely changed and became rude towards me and proceeded to put the phone down in my ear. I find this highly unprofessional and feel the way your consultants come across is forceful and they tend to quickly rush through the process. Clearly you are desperate for business. Being a sales consultant is never a fun job and I understand he had a job to do but the manner in which he handled it was unprofessional.