TA
Tiffany A

1 reviews | Active since Apr 2024

19 Apr 2024, 17:15

Unprofessional promotional gift tactic

One of your consultants contacted me regarding a promotional gift, he was extremely nice and friendly but then proceeded to ask me personal information like my ID number, occupation and banking info which no such company as yours should be asking a client over the phone.

I did not provide my Id number nor did I give out my banking details. I also did not commit or agreed to any policies. To be honest after today and how consultants try to get information out of people I do not want to be associated in any way with them.

Should I receive any deductions or policies in my name for which no permission was provide I will stop it and report Platinum life.

I find it extremely strange that Platinum Life is asking people for their Id number, whether they pay more than R10 000, their job title and which bank they banking with since this is not an application but a promotional gift.

I would like for all of my contact information which you may have to be removed from your system with immediate effect and also do not want any of your promotional gifts or anything at all

0
Replies (1)
Platinum Life
Platinum Life's reply22 Apr 2024, 06:39
Official
Dear Tiffany, 

I have received your review and would like to provide some information regarding this matter. 

You were recently nominated by a friend or family member for a promotional gift. This is NOT a policy and simply serves as a way to provide more information about who we are and what we do. As we work strictly on a referral basis, certain questions get asked for market research purposes but you can decline to answer at any time. 

After receiving the gift, our team might contact you to offer a policy. 

Kindly note that your details have been removed as requested and no gift will be sent out to you. You have also been added to our Do Not Contact list to ensure that no further calls are made to you. 

Please do not hesitate to contact us if there is anything we can assist with further

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor