1 reviews | Active since Jan 2015
Unprofessional operators for "promotional gifts"
I was contacted today by a call center operator by the name of Joy. The number from which I received the call is: +27 ********** 87.
She informed me that I qualified for a "free gift" as I was nominated by a previous colleague to receive one.
I patiently gave Joy the benefit of the doubt and allowed her to conclude her sales script. I then VERY POLITELY informed her (on more than one occasion) that it all sounded lovely, but that I was not interested in the promotional gift.
Before I could conclude the call, the "joyful" operator did not appear to be interested in my conversation and closed the phone in my ear whilst I was still speaking to her.
If this is how Platinum Life intends on eliciting business from potential clients, such conduct, in itself does not convey a very professional reflection of the rest of the business/services.
Platinum Life, please train you staff to conduct themselves in a more friendly, courteous manner. My impression of your brand is not all too positive as a result of this experience.
Good luck further!
