CB
Christiaan B
1 reviews | Active since Feb 2010
19 Oct 2020, 23:02
Unprofessional
Hi Mr Barnard, Thanks for speaking to our Sales Executive, Jacqueline Freed. We have activated your R50000 free cover. Your ref no is: gdnm***. The Platinum Life Team. (This is a no reply message) I received this sms from you after not even answering the call to your agent. She did phone me earlier the day and told her I was busy and must phone me after 4. But if this is how you work remove me from your database and dont phone me just remove my info. Thanks
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Platinum Life's replyOfficial
20 Oct 2020, 11:19Dear Mr Barnard,
Thank you so much for taking my call and I am so sorry for what has occurred.
The SMS in question was regarding the promotional cover that is issued out when you are nominated for a gift and is completely obligation and cost-free. After 6 months, this cover just falls away.
I am so glad that you were also able to speak to our sales team this morning and I will follow up on my side to ensure that nothing is issued out in your name as requested
Please do not hesitate to contact me if there is anything else I can assist with and have a fantastic day further
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for taking my call and I am so sorry for what has occurred.
The SMS in question was regarding the promotional cover that is issued out when you are nominated for a gift and is completely obligation and cost-free. After 6 months, this cover just falls away.
I am so glad that you were also able to speak to our sales team this morning and I will follow up on my side to ensure that nothing is issued out in your name as requested
Please do not hesitate to contact me if there is anything else I can assist with and have a fantastic day further
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply20 Oct 2020, 11:19
Official
Dear Mr Barnard,
Thank you so much for taking my call and I am so sorry for what has occurred.
The SMS in question was regarding the promotional cover that is issued out when you are nominated for a gift and is completely obligation and cost-free. After 6 months, this cover just falls away.
I am so glad that you were also able to speak to our sales team this morning and I will follow up on my side to ensure that nothing is issued out in your name as requested
Please do not hesitate to contact me if there is anything else I can assist with and have a fantastic day further
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for taking my call and I am so sorry for what has occurred.
The SMS in question was regarding the promotional cover that is issued out when you are nominated for a gift and is completely obligation and cost-free. After 6 months, this cover just falls away.
I am so glad that you were also able to speak to our sales team this morning and I will follow up on my side to ensure that nothing is issued out in your name as requested
Please do not hesitate to contact me if there is anything else I can assist with and have a fantastic day further
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor