TJ
Tarell J
1 reviews | Active since Feb 2015
11 Sept 2022, 20:38
Unorthorized permission to use my name
I received a message on the 23rd Aug to expect a call from platlife. I advised a consultant that I am not interested! Today a friend of mine was referred by me??? I haven't given out a number or spoken to platinum life in a year now either than in August so how did a friend of mine get a referral from me? It makes me wonder if my referral was from a long time ago and is being used again without permission? Please remove me from your do not contact list and any past referrals of mine.
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Replies (2)
Platinum Life's replyOfficial
12 Sept 2022, 08:07Dear Tarell,
I have received your review and I am currently looking into this matter on my side
Kindly note that all leads are generated through the referral process and we always strive to handle this process in a just and honest matter. I am following up with our referral team and will provide further feedback as soon as possible
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and I am currently looking into this matter on my side
Kindly note that all leads are generated through the referral process and we always strive to handle this process in a just and honest matter. I am following up with our referral team and will provide further feedback as soon as possible
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply12 Sept 2022, 08:07
Official
Dear Tarell,
I have received your review and I am currently looking into this matter on my side
Kindly note that all leads are generated through the referral process and we always strive to handle this process in a just and honest matter. I am following up with our referral team and will provide further feedback as soon as possible
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and I am currently looking into this matter on my side
Kindly note that all leads are generated through the referral process and we always strive to handle this process in a just and honest matter. I am following up with our referral team and will provide further feedback as soon as possible
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's replyOfficial
12 Sept 2022, 08:17I have followed up and would like to provide some feedback regarding this matter
Kindly note that you were contacted in 2020 and referred 50 of your friends and family members to Platinum Life. As these names were provided by you, we have to confirm and advise where and why the details were received
Anyone that was not reached, might have been contacted now for their promotional gift. These referrals are still active and no permission is needed, as these were provided willingly by you.
I have asked for your referrals to be removed as requested and your details have also been added to our do not contact list
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Kindly note that you were contacted in 2020 and referred 50 of your friends and family members to Platinum Life. As these names were provided by you, we have to confirm and advise where and why the details were received
Anyone that was not reached, might have been contacted now for their promotional gift. These referrals are still active and no permission is needed, as these were provided willingly by you.
I have asked for your referrals to be removed as requested and your details have also been added to our do not contact list
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply12 Sept 2022, 08:17
Official
I have followed up and would like to provide some feedback regarding this matter
Kindly note that you were contacted in 2020 and referred 50 of your friends and family members to Platinum Life. As these names were provided by you, we have to confirm and advise where and why the details were received
Anyone that was not reached, might have been contacted now for their promotional gift. These referrals are still active and no permission is needed, as these were provided willingly by you.
I have asked for your referrals to be removed as requested and your details have also been added to our do not contact list
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Kindly note that you were contacted in 2020 and referred 50 of your friends and family members to Platinum Life. As these names were provided by you, we have to confirm and advise where and why the details were received
Anyone that was not reached, might have been contacted now for their promotional gift. These referrals are still active and no permission is needed, as these were provided willingly by you.
I have asked for your referrals to be removed as requested and your details have also been added to our do not contact list
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor