AM
Aduwa M
1 reviews | Active since Oct 2024
31 Oct 2024, 07:32
Unhappy client
I want to cancel this policy they have been deducting double the amount I have to pay for 2 months now I want my money back
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Replies (1)0
Replies (1)
Platinum Life's replyOfficial
31 Oct 2024, 07:46Dear Aduwa,
Thank you so much for taking my call regarding this matter. Kindly note that our system shows that an upgrade was recently offered on your policy, which caused the increase in premium
I have requested these calls and will provide further feedback as soon as possible.
Please note that a cancellation has been processed as requested and a consultant will be in touch within a week to confirm this with you.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for taking my call regarding this matter. Kindly note that our system shows that an upgrade was recently offered on your policy, which caused the increase in premium
I have requested these calls and will provide further feedback as soon as possible.
Please note that a cancellation has been processed as requested and a consultant will be in touch within a week to confirm this with you.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply31 Oct 2024, 07:46
Official
Dear Aduwa,
Thank you so much for taking my call regarding this matter. Kindly note that our system shows that an upgrade was recently offered on your policy, which caused the increase in premium
I have requested these calls and will provide further feedback as soon as possible.
Please note that a cancellation has been processed as requested and a consultant will be in touch within a week to confirm this with you.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for taking my call regarding this matter. Kindly note that our system shows that an upgrade was recently offered on your policy, which caused the increase in premium
I have requested these calls and will provide further feedback as soon as possible.
Please note that a cancellation has been processed as requested and a consultant will be in touch within a week to confirm this with you.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor