FI
Fauzia I
1 reviews | Active since Jul 2022
01 Dec 2025, 14:00
Unfulfilled promises
Unfulfilled promises I was asked to participate in sending contact numbers for gifts and promised a R1000 voucher over a month ago... I even messaged and emailed but no reply from anyone
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Replies (3)0
Replies (3)
Platinum Life's replyOfficial
01 Dec 2025, 15:22Dear Fauzia,
I have received your review and would like to provide some feedback
Kindly note that the voucher was sent through via SMS on the 28th of October 2025. I have arranged for this to be resent through to you, so please keep an eye out
Kind Regards
Simone Venter Client Relationship Specialist and Client Care Supervisor
I have received your review and would like to provide some feedback
Kindly note that the voucher was sent through via SMS on the 28th of October 2025. I have arranged for this to be resent through to you, so please keep an eye out
Kind Regards
Simone Venter Client Relationship Specialist and Client Care Supervisor
Platinum Life's reply01 Dec 2025, 15:22
Official
Dear Fauzia,
I have received your review and would like to provide some feedback
Kindly note that the voucher was sent through via SMS on the 28th of October 2025. I have arranged for this to be resent through to you, so please keep an eye out
Kind Regards
Simone Venter Client Relationship Specialist and Client Care Supervisor
I have received your review and would like to provide some feedback
Kindly note that the voucher was sent through via SMS on the 28th of October 2025. I have arranged for this to be resent through to you, so please keep an eye out
Kind Regards
Simone Venter Client Relationship Specialist and Client Care Supervisor
FI
Fauzia I's updateReviewer Update
01 Dec 2025, 17:50Thank you for your response. Im sorry for the misunderstanding. Your message was probably in spam (where no one wants to go due to ****s) I have been with platinum Life for a few years and I always had excellent service. Thank you
FI
Fauzia I's update01 Dec 2025, 17:50
Reviewer Update
Thank you for your response. Im sorry for the misunderstanding. Your message was probably in spam (where no one wants to go due to ****s) I have been with platinum Life for a few years and I always had excellent service. Thank you
Platinum Life's replyOfficial
01 Dec 2025, 17:58Thanks for reaching out to our team and giving us a chance to assist and follow up. We appreciate your feedback
Platinum Life's reply01 Dec 2025, 17:58
Official
Thanks for reaching out to our team and giving us a chance to assist and follow up. We appreciate your feedback