********* and can't take no for an answer

Platinum Life is totally *********. They just cannot take no for an answer. We have been trying to cancel my policy since 2014. Then they once again phoned me with an apparent upgrade or renewal. This was a new policy instead I then requested a cancellation again about a month ago and it was confirmed that is was canceled My wife also asked for her policy to be canceled. As a matter of principal to hear a voice recording saying of a consultant speaking to your husband saying that 99% of the time woman say no when they are supposed to say yes if not prompted correctly Also my wife spoke to Simone and Chene to ask to cancel both out policies and then they still go ahead disregarding her requests and my requests as well to continue issuing a new policy Now I received a new policy document with a new policy today again. When will this end