unauthorized debits

Dear Masekgale Sekgale

Thank you for sharing your concerns, we always like hearing from our clients and see it as an opportunity to improve our service.

Your concern will be looked into and a client care consultant will contact to assist you.

Kind Regards

Marietjie Kotze

Platinum Life Client Care

Dear Masekgale Sekgale

Thank you for sharing your concerns, we always like hearing from our clients and see it as an opportunity to improve our service.

Your concern will be looked into and a client care consultant will contact to assist you.

Kind Regards

Marietjie Kotze

Platinum Life Client Care

Dear Mrs Sekgale,

Thank you for taking my call.

As discussed telephonically your policy has been cancelled and all premiums deducted from your account will be refunded to you.

I have listened to the sales calls and although the telesales consultant did adhere to the sales script and completed the legal closure with you, I acknowledge that she did not get a clear ‘yes’ from you to proceed with the policy.

Please do not hesitate to contact me should you require any further assistance, my direct line is *** or alternatively, you may contact our call centre on ***.

Yours sincerely,

Tanja Yildirim

Client Care Manager

Dear Mrs Sekgale,

Thank you for taking my call.

As discussed telephonically your policy has been cancelled and all premiums deducted from your account will be refunded to you.

I have listened to the sales calls and although the telesales consultant did adhere to the sales script and completed the legal closure with you, I acknowledge that she did not get a clear ‘yes’ from you to proceed with the policy.

Please do not hesitate to contact me should you require any further assistance, my direct line is *** or alternatively, you may contact our call centre on ***.

Yours sincerely,

Tanja Yildirim

Client Care Manager

Dear Mrs Sekgale,

Thank you for taking my call.

As discussed telephonically your policy has been cancelled and all premiums deducted from your account will be refunded to you.

I have listened to the sales calls and although the telesales consultant did adhere to the sales script and completed the legal closure with you, I acknowledge that she did not get a clear ‘yes’ from you to proceed with the policy.

Please do not hesitate to contact me should you require any further assistance, my direct line is *** or alternatively, you may contact our call centre on ***.

Yours sincerely,

Tanja Yildirim

Client Care Manager

Dear Mrs Sekgale,

Thank you for taking my call.

As discussed telephonically your policy has been cancelled and all premiums deducted from your account will be refunded to you.

I have listened to the sales calls and although the telesales consultant did adhere to the sales script and completed the legal closure with you, I acknowledge that she did not get a clear ‘yes’ from you to proceed with the policy.

Please do not hesitate to contact me should you require any further assistance, my direct line is *** or alternatively, you may contact our call centre on ***.

Yours sincerely,

Tanja Yildirim

Client Care Manager

Dear Mrs Sekgale,

Thank you for taking my call.

As discussed telephonically your policy has been cancelled and all premiums deducted from your account will be refunded to you.

I have listened to the sales calls and although the telesales consultant did adhere to the sales script and completed the legal closure with you, I acknowledge that she did not get a clear ‘yes’ from you to proceed with the policy.

Please do not hesitate to contact me should you require any further assistance, my direct line is *** or alternatively, you may contact our call centre on ***.

Yours sincerely,

Tanja Yildirim

Client Care Manager

Dear Mrs Sekgale,

Thank you for taking my call.

As discussed telephonically your policy has been cancelled and all premiums deducted from your account will be refunded to you.

I have listened to the sales calls and although the telesales consultant did adhere to the sales script and completed the legal closure with you, I acknowledge that she did not get a clear ‘yes’ from you to proceed with the policy.

Please do not hesitate to contact me should you require any further assistance, my direct line is *** or alternatively, you may contact our call centre on ***.

Yours sincerely,

Tanja Yildirim

Client Care Manager

Dear Mrs Sekgale,

Thank you for taking my call.

As discussed telephonically your policy has been cancelled and all premiums deducted from your account will be refunded to you.

I have listened to the sales calls and although the telesales consultant did adhere to the sales script and completed the legal closure with you, I acknowledge that she did not get a clear ‘yes’ from you to proceed with the policy.

Please do not hesitate to contact me should you require any further assistance, my direct line is *** or alternatively, you may contact our call centre on ***.

Yours sincerely,

Tanja Yildirim

Client Care Manager