MW
Monica W
1 reviews | Active since Jun 2018
27 Aug 2024, 10:28
Unable to stop my debit orders for months
Service absolutely disgusting. Been trying for months now to cancel this policy.They just seem to ignore me.
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Replies (1)
Platinum Life's replyOfficial
27 Aug 2024, 10:33Dear Monica,
Thank you so much for taking my call.
Your last conversation with our team was to reduce your current premium and benefits. I have processed a cancellation with immediate effect and all further debit orders have been stopped.
You are welcome to contact me directly if there is anything else I can assist with
Have a great day
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for taking my call.
Your last conversation with our team was to reduce your current premium and benefits. I have processed a cancellation with immediate effect and all further debit orders have been stopped.
You are welcome to contact me directly if there is anything else I can assist with
Have a great day
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply27 Aug 2024, 10:33
Official
Dear Monica,
Thank you so much for taking my call.
Your last conversation with our team was to reduce your current premium and benefits. I have processed a cancellation with immediate effect and all further debit orders have been stopped.
You are welcome to contact me directly if there is anything else I can assist with
Have a great day
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for taking my call.
Your last conversation with our team was to reduce your current premium and benefits. I have processed a cancellation with immediate effect and all further debit orders have been stopped.
You are welcome to contact me directly if there is anything else I can assist with
Have a great day
Simone Venter
Client Relationship Specialist & Client Care Supervisor