BK
Busisiwe K
1 reviews | Active since Aug 2016
28 Aug 2019, 22:20
Un authorized increases on Policy
Iregardless of me refusing this increase and not having signed the authorization thereof seemingly my account was debited with the increase amount anyway.
I do not appreciate that i have no control over what happens with MY account thus i would like to terminate my policy with immediate effect.
Advise when will i receive the balance of the money that was deducted from my account without my concern. This is not the first time this has happened.
I do not wish to discuss this further, will await confirmation for my cancellation a.s.a.p.
Helpful (0)
Replies (1)0
Replies (1)Platinum Life's replyOfficial
05 Sept 2019, 14:17Dear Busisiwe,
Please accept my sincere apologies for your negative experience.
I can confirm that your policy has been stopped and the refund was paid today.
Please contact me directly for any further assistance.
Kind regards,
Tanja
Please accept my sincere apologies for your negative experience.
I can confirm that your policy has been stopped and the refund was paid today.
Please contact me directly for any further assistance.
Kind regards,
Tanja
Platinum Life's reply05 Sept 2019, 14:17
Official
Dear Busisiwe,
Please accept my sincere apologies for your negative experience.
I can confirm that your policy has been stopped and the refund was paid today.
Please contact me directly for any further assistance.
Kind regards,
Tanja
Please accept my sincere apologies for your negative experience.
I can confirm that your policy has been stopped and the refund was paid today.
Please contact me directly for any further assistance.
Kind regards,
Tanja
