SiC
Success#001Get it CLP
1 reviews | Active since May 2012
18 Mar 2025, 12:05
UDM on behalf of Platinum Life
Each year UDM calls on behalf of platinum, the sales calls comes through and they are so quick reviewing your portfolio and then suddenly offers a so called great offer to increase your policy! What nonsense is this each year! There is annual increase already and few months before the annual increase this UDM company ups the policy!
Platinum Life you should really reconsider whether you want to keep your customers or chase them away due to two increases yearly!
Helpful (0)
Replies (2)0
Replies (2)
Platinum Life's replyOfficial
18 Mar 2025, 12:21Thank you so much for taking my call regarding this matter and I apologize for any inconvience caused.
Due to the high risk nature of our policies, upgrades are offered every 6-8 months in order to ensure that you have the option to increase your cover and benefits if needed. This is always optional and we don't wish to add any additional frustration with this
As discussed, please note that your details have been added to our Do Not Contact list for now and no further calls will be made to you
Please do not hesitate to reach out to our team if there is anything we can assist with - we always strive to ensure that your policy is best suited to your needs.
Have a great day
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Due to the high risk nature of our policies, upgrades are offered every 6-8 months in order to ensure that you have the option to increase your cover and benefits if needed. This is always optional and we don't wish to add any additional frustration with this
As discussed, please note that your details have been added to our Do Not Contact list for now and no further calls will be made to you
Please do not hesitate to reach out to our team if there is anything we can assist with - we always strive to ensure that your policy is best suited to your needs.
Have a great day
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply18 Mar 2025, 12:21
Official
Thank you so much for taking my call regarding this matter and I apologize for any inconvience caused.
Due to the high risk nature of our policies, upgrades are offered every 6-8 months in order to ensure that you have the option to increase your cover and benefits if needed. This is always optional and we don't wish to add any additional frustration with this
As discussed, please note that your details have been added to our Do Not Contact list for now and no further calls will be made to you
Please do not hesitate to reach out to our team if there is anything we can assist with - we always strive to ensure that your policy is best suited to your needs.
Have a great day
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Due to the high risk nature of our policies, upgrades are offered every 6-8 months in order to ensure that you have the option to increase your cover and benefits if needed. This is always optional and we don't wish to add any additional frustration with this
As discussed, please note that your details have been added to our Do Not Contact list for now and no further calls will be made to you
Please do not hesitate to reach out to our team if there is anything we can assist with - we always strive to ensure that your policy is best suited to your needs.
Have a great day
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
SiC
Success#001Get it CLP's updateReviewer Update
20 Mar 2025, 04:00Thanks Platinum Life for the quick response and for assisting in this matter. This is highly appreciated.
SiC
Success#001Get it CLP's update20 Mar 2025, 04:00
Reviewer Update
Thanks Platinum Life for the quick response and for assisting in this matter. This is highly appreciated.