MM
Mapule M

1 reviews | Active since Dec 2015

11 Jun 2026, 19:02

Turnaround time in response

I've been waiting for response from their "graduate consultant" for two days now.

0
Replies (2)
Platinum Life
Platinum Life's reply11 Jun 2026, 19:14
Official
Thank you for your feedback. We’re sorry to hear your experience didn’t meet expectations. Our team will carefully review this matter and follow up as soon as possible during business hours. Platinum Life Client Care Team
Platinum Life
Platinum Life's reply17 Jun 2026, 06:37
Official
Dear Mapule, 

Thank you for your review. We appreciate your patience while your enquiry was being processed. We're pleased that our team was able to assist and provide the necessary support. 

Should you have any additional questions, we're always happy to help. 

Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor