GM
Gail M
1 reviews | Active since Apr 2021
03 Jun 2026, 11:14
Tumi from Platinum life managed to retain business I was about to cancel
Tumi from Platinum life managed to retain business I was about to cancel. She listened, offered alternatives and alienated my financial burdens with just one call. She is a true epitome of customer experience.
Helpful (0)
Replies (1)0
Replies (1)
Platinum Life's replyOfficial
03 Jun 2026, 11:58Dear Gail,
We always strive to ensure that our policyholders are assisted in the best possible way and receiving such fantastic feedback really puts a smile on our faces. I am so glad that Tumi was able to help with your policy and provide the needed information and support.
We always strive to ensure that our policyholders are assisted in the best possible way and receiving such fantastic feedback really puts a smile on our faces. I am so glad that Tumi was able to help with your policy and provide the needed information and support.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply03 Jun 2026, 11:58
Official
Dear Gail,
We always strive to ensure that our policyholders are assisted in the best possible way and receiving such fantastic feedback really puts a smile on our faces. I am so glad that Tumi was able to help with your policy and provide the needed information and support.
We always strive to ensure that our policyholders are assisted in the best possible way and receiving such fantastic feedback really puts a smile on our faces. I am so glad that Tumi was able to help with your policy and provide the needed information and support.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor