NP
Nthabeleng P

1 reviews | Active since Jan 2020

06 Nov 2020, 09:07

Try to win people with free gift

I received a call from platinum life the lady am working with referred them ... they asked personal questions like my occupational my salary n names ...my account whether is savings or what ..they said they going to send me a free gift for cancer awareness n 5month cover can you kindly cancel that please I went through internet to search more about this promotional gift of yours I don't any debit order you can keep your gift thanks ... my contact details ***

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Replies (1)
Platinum Life
Platinum Life's reply09 Nov 2020, 08:05
Official
Dear Nthabeleng, 

I have received your complaint and would like to provide more information regarding this matter. 

We give our policyholders the chance to nominate friends and family members for a promotional gift. This gift is obligation and cost-free and serves as a way to provide more information about who we are and what we do. This is not a policy   

As a part of your gift, we do provide 6-month free cancer or Accidental Disability cover at no cost to you.

Kindly note that we are a registered FSP and all our conduct is in line with current FSCA legislation. I have asked for your details to be removed, as requested, and no gift will be sent out to you. 

Please feel free to give us a call if there is anything we can assist with 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor