VV
Vernisha Vernisha.vs
1 reviews | Active since Jul 2023
15 Jan 2026, 17:35
Tracy showed compassion while i explained my situation to her and she offered me a solution rather than just cancelling my policy due to financial constraints
Tracy showed compassion while i explained my situation to her and she offered me a solution rather than just cancelling my policy due to financial constraints. I was really grateful and happy that i get to continue with my policy benefits.
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Replies (2)
Platinum Life's replyOfficial
15 Jan 2026, 17:45Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible.
Platinum Life Client Care Team
Platinum Life's reply15 Jan 2026, 17:45
Official
Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible.
Platinum Life Client Care Team
Platinum Life's replyOfficial
16 Jan 2026, 10:42Dear Vernisha,
It’s so nice to hear that things were done your way. Thanks for taking the time to share your positive experience with us and for showing Tracy the recognition she deserves. We’ll be sure to do the same
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
It’s so nice to hear that things were done your way. Thanks for taking the time to share your positive experience with us and for showing Tracy the recognition she deserves. We’ll be sure to do the same
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply16 Jan 2026, 10:42
Official
Dear Vernisha,
It’s so nice to hear that things were done your way. Thanks for taking the time to share your positive experience with us and for showing Tracy the recognition she deserves. We’ll be sure to do the same
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
It’s so nice to hear that things were done your way. Thanks for taking the time to share your positive experience with us and for showing Tracy the recognition she deserves. We’ll be sure to do the same
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor