BS
Bernice S
1 reviews | Active since May 2022
12 Jan 2026, 18:24
Tracy contacted me a...
Tracy contacted me and with necessary empathy and understanding offered me a better option without loosing my benefits.
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Replies (2)
Platinum Life's replyOfficial
12 Jan 2026, 18:35Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible.
Platinum Life Client Care Team
Platinum Life's reply12 Jan 2026, 18:35
Official
Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible.
Platinum Life Client Care Team
Platinum Life's replyOfficial
13 Jan 2026, 09:02Dear Bernice,
We always strive to ensure that our policyholders are assisted in the best possible way and receiving such fantastic feedback really puts a smile on our faces. I am so glad that Tracy was able to help with your policy and provide the needed information and support.
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor
We always strive to ensure that our policyholders are assisted in the best possible way and receiving such fantastic feedback really puts a smile on our faces. I am so glad that Tracy was able to help with your policy and provide the needed information and support.
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor
Platinum Life's reply13 Jan 2026, 09:02
Official
Dear Bernice,
We always strive to ensure that our policyholders are assisted in the best possible way and receiving such fantastic feedback really puts a smile on our faces. I am so glad that Tracy was able to help with your policy and provide the needed information and support.
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor
We always strive to ensure that our policyholders are assisted in the best possible way and receiving such fantastic feedback really puts a smile on our faces. I am so glad that Tracy was able to help with your policy and provide the needed information and support.
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor