RR
Reyat R

1 reviews | Active since Sept 2020

03 Sept 2020, 15:14

Total **** calls for a gift i never asked for!

I Dont know who these people are or how they got my number but, they asked me a million questions asking for all kinds of information to give me some gift that i didnt apply for.

i didnt realise what was going on until i ended the call but i ended up giving them every detail about my life and want this removed from their database as this was never my intention and i do not want them to have my details as i will not be doing any business with the let alone i cant as i am unemployed.

This is completely dispiccable to pray on people for infromation who cant even buy their services let alone i dont want to, but to get my contact information and name from i dont know where is insane.

Please remove my information from your database, i have seen you have done this to pleny of people already.

0
Replies (1)
Platinum Life
Platinum Life's reply04 Sept 2020, 14:40
Official
Dear Reyat, 

I have received your complaint and would like to provide some feedback regarding this matter. 

We offer our policyholders the chance to nominate friends and family members for a promotional gift. This is obligation and cost-free and simply serves as a way to provide more information about who we are and what we do. Platinum Life is a registered FSP and all our conduct is in line with current FSCA legislation. 

I have added your details to our do not contact list and our referral department has ensured that it is removed from the system as well. 

Please do not hesitate to contact us if there is anything else we can assist with

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor