AG
Ailene G
1 reviews | Active since Nov 2022
29 Jun 2024, 09:09
Think they know beter
I have a problem with Platinum life because I kept saying no to the cover but they would not listen and keep trying to get my money I never approved they just take my no as a yes I DONT WANT IT! AND I DONT HAVE THE FUNDS FOR IT! CANCEL IT!
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Replies (1)
Platinum Life's replyOfficial
01 Jul 2024, 06:45Dear Ailene,
I have received your review and I am looking into this matter on my side.
Kindly note that a cancellation has been processed and a consultant will be in touch within a week to confirm this with you. All premiums have been stopped and I have requested the call you had with our sales team to follow up on what was discussed when the policy was offered to you.
Our apologies for any inconvenience caused and further feedback will be provided
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and I am looking into this matter on my side.
Kindly note that a cancellation has been processed and a consultant will be in touch within a week to confirm this with you. All premiums have been stopped and I have requested the call you had with our sales team to follow up on what was discussed when the policy was offered to you.
Our apologies for any inconvenience caused and further feedback will be provided
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply01 Jul 2024, 06:45
Official
Dear Ailene,
I have received your review and I am looking into this matter on my side.
Kindly note that a cancellation has been processed and a consultant will be in touch within a week to confirm this with you. All premiums have been stopped and I have requested the call you had with our sales team to follow up on what was discussed when the policy was offered to you.
Our apologies for any inconvenience caused and further feedback will be provided
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and I am looking into this matter on my side.
Kindly note that a cancellation has been processed and a consultant will be in touch within a week to confirm this with you. All premiums have been stopped and I have requested the call you had with our sales team to follow up on what was discussed when the policy was offered to you.
Our apologies for any inconvenience caused and further feedback will be provided
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor