AT
Ayanda T
1 reviews | Active since Jun 2014
08 May 2025, 09:12
They're great, but s...
They're great, but someone canceling a product because they lost their job shouldn't automatically make them blacklisted and block them from wanting to reopen the cover again
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Platinum Life's replyOfficial
08 May 2025, 10:59Dear Ayanda,
We never blacklist our clients and will always go above and beyond to assist. Due to the high risk nature of our policies, we are unable to take any incoming business, but this is why our team will advise on all options available to help you make the decision that best suits you. Please know that we are always available to help
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
We never blacklist our clients and will always go above and beyond to assist. Due to the high risk nature of our policies, we are unable to take any incoming business, but this is why our team will advise on all options available to help you make the decision that best suits you. Please know that we are always available to help
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply08 May 2025, 10:59
Official
Dear Ayanda,
We never blacklist our clients and will always go above and beyond to assist. Due to the high risk nature of our policies, we are unable to take any incoming business, but this is why our team will advise on all options available to help you make the decision that best suits you. Please know that we are always available to help
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
We never blacklist our clients and will always go above and beyond to assist. Due to the high risk nature of our policies, we are unable to take any incoming business, but this is why our team will advise on all options available to help you make the decision that best suits you. Please know that we are always available to help
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor