MF
Marilyn F
1 reviews | Active since Jun 2013
24 Apr 2026, 12:54
They were quick to respond to my request and friendly
They were quick to respond to my request and friendly. I just wish they can create an online application where we can do self service tasks instead of waiting for someone to send docs to you.
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Replies (1)
Platinum Life's replyOfficial
24 Apr 2026, 13:10Dear Marilyn,
Thank you for sharing your experience! We’re happy to hear our team was quick and friendly in assisting you. We also appreciate your suggestion about an online self-service option, feedback like this is valuable and will be shared with the relevant team. We’re always here to help in the meantime.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you for sharing your experience! We’re happy to hear our team was quick and friendly in assisting you. We also appreciate your suggestion about an online self-service option, feedback like this is valuable and will be shared with the relevant team. We’re always here to help in the meantime.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply24 Apr 2026, 13:10
Official
Dear Marilyn,
Thank you for sharing your experience! We’re happy to hear our team was quick and friendly in assisting you. We also appreciate your suggestion about an online self-service option, feedback like this is valuable and will be shared with the relevant team. We’re always here to help in the meantime.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you for sharing your experience! We’re happy to hear our team was quick and friendly in assisting you. We also appreciate your suggestion about an online self-service option, feedback like this is valuable and will be shared with the relevant team. We’re always here to help in the meantime.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor