A
Anya
1 reviews | Active since Mar 2026
15 Mar 2026, 21:58
they try to assist t...
they try to assist to the best they can, communication would of been best at first not last
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Replies (2)
Platinum Life's replyOfficial
15 Mar 2026, 22:04Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible.
Platinum Life Client Care Team
Platinum Life's reply15 Mar 2026, 22:04
Official
Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible.
Platinum Life Client Care Team
Platinum Life's replyOfficial
16 Mar 2026, 07:44Dear Anya,
Thank you for your feedback. I’m glad the team was able to assist you, and I appreciate your comment regarding communication. We will certainly take this into account to ensure we continue improving our policy holder experience.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you for your feedback. I’m glad the team was able to assist you, and I appreciate your comment regarding communication. We will certainly take this into account to ensure we continue improving our policy holder experience.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply16 Mar 2026, 07:44
Official
Dear Anya,
Thank you for your feedback. I’m glad the team was able to assist you, and I appreciate your comment regarding communication. We will certainly take this into account to ensure we continue improving our policy holder experience.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you for your feedback. I’m glad the team was able to assist you, and I appreciate your comment regarding communication. We will certainly take this into account to ensure we continue improving our policy holder experience.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor