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Lungisa Lungisa.majola

1 reviews | Active since Feb 2026

12 Feb 2026, 07:48

They take the time to understand any issues you have and work to accommodate your situation

They take the time to understand any issues you have and work to accommodate your situation. I felt heard and understood in the problem I shared with them. They swiftly attended to me until we got to a mutual understanding. The ladies always speak so kindly and emphatically with me. I really appreciate their approach when addressing clients.

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Replies (2)
Platinum Life
Platinum Life's reply12 Feb 2026, 07:59
Official
Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible. Platinum Life Client Care Team
Platinum Life
Platinum Life's reply12 Feb 2026, 10:37
Official
Dear Lungisa, 

Thank you for sharing your experience. We’re delighted to hear that our team took the time to listen, understand your situation, and work with you to reach a solution. It’s wonderful to know that you felt heard and supported, and we truly appreciate your kind words about our consultants’ approach. Your feedback means a lot to us. 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor