KH
Keegan H

1 reviews | Active since Aug 2020

18 Aug 2020, 11:38

They share your private information with financial predators

They will share you private information with their predatory affiliates, such as The Hobby Group etc. You will have telemarketer harassment and debit order disputes to no end.

0
Replies (1)
Platinum Life
Platinum Life's reply18 Aug 2020, 16:40
Official
Dear Keegan, 

I have received your complaint and would like to provide some feedback regarding this matter. 

You were contacted on the 13th of November 2019 by a consultant from Platinum Life. In this call, they asked if your number may be provided to the Hobby Group and you consented to this and being contacted by them. A copy of this call can be sent through for your records as well. 

I have forwarded your complaint to the Hobby Group and asked them to give you a call to assist in regards to their products. 

Kindly note that we are a registered FSP and all our conduct is in line with current FSCA and POPI regulation. 

Please do not hesitate to give us a call if there is anything else we can assist with 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor