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Nikita
1 reviews | Active since Mar 2026
05 Mar 2026, 14:49
They sent me a debit...
They sent me a debit heck mandate which I have not accepted yet however it is now active on my account!!! How exactly is that safe and allowed????
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Replies (1)
Platinum Life's replyOfficial
05 Mar 2026, 15:26Dear Nikita,
Thank you so much for taking my call. Please note that the mandate was sent due to the amendment that was discussed with Tyrell. I can confirm that our feedback shows that no response was received, so please follow up with your bank regarding the accepted notification
Your policy is set to continue from April 2026 so please do not hesitate to contact me if there is anything I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for taking my call. Please note that the mandate was sent due to the amendment that was discussed with Tyrell. I can confirm that our feedback shows that no response was received, so please follow up with your bank regarding the accepted notification
Your policy is set to continue from April 2026 so please do not hesitate to contact me if there is anything I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply05 Mar 2026, 15:26
Official
Dear Nikita,
Thank you so much for taking my call. Please note that the mandate was sent due to the amendment that was discussed with Tyrell. I can confirm that our feedback shows that no response was received, so please follow up with your bank regarding the accepted notification
Your policy is set to continue from April 2026 so please do not hesitate to contact me if there is anything I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for taking my call. Please note that the mandate was sent due to the amendment that was discussed with Tyrell. I can confirm that our feedback shows that no response was received, so please follow up with your bank regarding the accepted notification
Your policy is set to continue from April 2026 so please do not hesitate to contact me if there is anything I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor