C
Claudene
1 reviews | Active since Jul 2024
17 Jul 2024, 11:17
They keep on nagging...
They keep on nagging me about taking a policy and when you do take a policy they double debit you
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Replies (1)
Platinum Life's replyOfficial
17 Jul 2024, 11:57Dear Claudene,
I have received your review and have looked into this matter on my side.
Kindly note that a double deduction occurred due to arrears on your policy. This is to ensure that you are always fully covered
An arrangement was made with one of our consultant to adjust your premium and ensure that your next deduction is only in August. Please contact our team at any time if you need to make an arrangements or require any assistance on your policy
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and have looked into this matter on my side.
Kindly note that a double deduction occurred due to arrears on your policy. This is to ensure that you are always fully covered
An arrangement was made with one of our consultant to adjust your premium and ensure that your next deduction is only in August. Please contact our team at any time if you need to make an arrangements or require any assistance on your policy
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply17 Jul 2024, 11:57
Official
Dear Claudene,
I have received your review and have looked into this matter on my side.
Kindly note that a double deduction occurred due to arrears on your policy. This is to ensure that you are always fully covered
An arrangement was made with one of our consultant to adjust your premium and ensure that your next deduction is only in August. Please contact our team at any time if you need to make an arrangements or require any assistance on your policy
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and have looked into this matter on my side.
Kindly note that a double deduction occurred due to arrears on your policy. This is to ensure that you are always fully covered
An arrangement was made with one of our consultant to adjust your premium and ensure that your next deduction is only in August. Please contact our team at any time if you need to make an arrangements or require any assistance on your policy
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor