A
Amore
1 reviews | Active since Nov 2024
29 Nov 2024, 10:40
They don't understan...
They don't understand if you say they must cancel your policy by them and that's a no for me
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Replies (1)
Platinum Life's replyOfficial
29 Nov 2024, 11:23Dear Amore,
I have received your review and have tried to contact you regarding this matter.
The last conversation you had with our team, a adjustment was made on your premium and cover. I can confirm that we have no proceeded to cancel your policy with immediate effect and that no further premiums will be deducted
You are welcome to advise when I can contact you to discuss or if there is anything else we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and have tried to contact you regarding this matter.
The last conversation you had with our team, a adjustment was made on your premium and cover. I can confirm that we have no proceeded to cancel your policy with immediate effect and that no further premiums will be deducted
You are welcome to advise when I can contact you to discuss or if there is anything else we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply29 Nov 2024, 11:23
Official
Dear Amore,
I have received your review and have tried to contact you regarding this matter.
The last conversation you had with our team, a adjustment was made on your premium and cover. I can confirm that we have no proceeded to cancel your policy with immediate effect and that no further premiums will be deducted
You are welcome to advise when I can contact you to discuss or if there is anything else we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and have tried to contact you regarding this matter.
The last conversation you had with our team, a adjustment was made on your premium and cover. I can confirm that we have no proceeded to cancel your policy with immediate effect and that no further premiums will be deducted
You are welcome to advise when I can contact you to discuss or if there is anything else we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor