1 reviews | Active since Jul 2021
They Don’t Care a damn about POPIA
I have had it with this organizations harassment. Platinum life has contacted for the past 10 months almost indicating that the same friend has nominated me for cover and a free gift. I have since received my gift and was taken through the addition cover sales pitch months ago and yet I still get contacted every few weeks about the exact same thing!!!! I have now asked multiple time to have my lead closed as “do not contact” and removed from their leads pool but each time a new agent calls telling me about how my friend (who only nominated me once) has nominated me for a gift.
You guys are in contravention of the POPIA act where you are supposed to provide consumers reasonable means to unsubscribe from contact and then adhere to that unsubscription for future contact. ESPECIALLY if it is going to be about the same thing over and over.
I have reported you to the information regulator and I hope you are fined for contravening the act.
REMOVE ME FROM YOUR CONTACT LIST! I ALREADY GOT YOUR FREE GIFT AND AM NOT INTERESTED IN BEING ****MED INTO YOUR COVER.
I have received your review and have looked into this matter on our side
I followed up on the previous calls made to you regarding a possible policy with Platinum Life. You declined the offer but I am unable to locate any calls where you asked for your details to be removed from our system
I have actioned this on my side and you have been added to our do not contact list to ensure that you are not called again
Please note that we are fully POPIA compliant.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and have looked into this matter on our side
I followed up on the previous calls made to you regarding a possible policy with Platinum Life. You declined the offer but I am unable to locate any calls where you asked for your details to be removed from our system
I have actioned this on my side and you have been added to our do not contact list to ensure that you are not called again
Please note that we are fully POPIA compliant.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Review your processes. Something is clearly not working or the message is not being carried across departments. I sincerely hope this time your do not contact list holds firm.
Review your processes. Something is clearly not working or the message is not being carried across departments. I sincerely hope this time your do not contact list holds firm.