mM
mirriam M
1 reviews | Active since Jul 2020
01 Apr 2026, 14:09
They debit a day bef...
They debit a day before the agreed day and cause bank charges to my account for insufficient funds
Helpful (0)
Replies (1)0
Replies (1)
Platinum Life's replyOfficial
01 Apr 2026, 14:30Dear Mirriam,
Thank you so much for taking my call.
As discussed, I have updated your debit order date to the last day of each month. Please forward a copy of your bank statement reflecting the bank charges, and we will gladly follow up and advise further.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for taking my call.
As discussed, I have updated your debit order date to the last day of each month. Please forward a copy of your bank statement reflecting the bank charges, and we will gladly follow up and advise further.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply01 Apr 2026, 14:30
Official
Dear Mirriam,
Thank you so much for taking my call.
As discussed, I have updated your debit order date to the last day of each month. Please forward a copy of your bank statement reflecting the bank charges, and we will gladly follow up and advise further.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for taking my call.
As discussed, I have updated your debit order date to the last day of each month. Please forward a copy of your bank statement reflecting the bank charges, and we will gladly follow up and advise further.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor