RB
Rewena B

1 reviews | Active since Jul 2022

02 Jul 2025, 09:07

They assisted me with a cooling down period for my policy as i cannot afford to pay the new premium

They assisted me with a cooling down period for my policy as i cannot afford to pay the new premium. I didnt even have to expain alot regarding why i couldnt afford it, the consultant was emphatic and she understood my struggle with this economy as it is. I felt so embarrassed but she made me feel like nothing is wrong. Im truly greatful for the humanity that she showed. I have been a client of Platinum life for over 15 years & i do not regret investing for my & my son's future with them. I feel secure. ❤️🙏🏼

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Replies (1)
Platinum Life
Platinum Life's reply02 Jul 2025, 09:25
Official
Dear Rewena, 

Our team will go the extra mile to ensure that your policy meets your needs to the fullest extent possible. Thanks for giving us the chance to help and may we keep you smiling for many more years to come 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor