They are very friend...

Item: Platinum Life
Rating: 3
Author: Werner U

They are very friendly, but will not take no for an answer, they can adjust the premium like they want to, but every year you have to call and explain why they should not raise the premium with a big amount

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Replies (1)

Platinum Life's replyOfficial

05 Sept 2025, 14:43

Dear Werner,

Thank you so much for taking the time to share this review with us.

Due to the high-risk nature of our products, it isn’t possible to call in to add or increase benefits on your policy. Instead, our team reaches out once a year to offer an optional upgrade. Please know that this is never an obligation, and you should only proceed if it feels right for you.

To ensure your peace of mind, I’ve arranged that you will not receive any upgrade calls for the next two years. We truly value that you feel comfortable and confident with your current cover.

If there’s ever anything I can assist you with, please don’t hesitate to reach out to me directly.

Kind Regards

Simone Venter

Client Relationship Specialist & Client Care Supervisor

Platinum Life's reply05 Sept 2025, 14:43

Official

Dear Werner,

Thank you so much for taking the time to share this review with us.

To ensure your peace of mind, I’ve arranged that you will not receive any upgrade calls for the next two years. We truly value that you feel comfortable and confident with your current cover.

If there’s ever anything I can assist you with, please don’t hesitate to reach out to me directly.

Kind Regards

Simone Venter

Client Relationship Specialist & Client Care Supervisor