CR
Corne R

1 reviews | Active since Jul 2016

29 Oct 2024, 09:02

They are the worst they never take no for an answer

They are the worst they never take no for an answer. They bully you into keeping the product when you try and cancel They harras you.

0
Replies (1)
Platinum Life
Platinum Life's reply29 Oct 2024, 09:10
Official
Dear Corne, 

Thank you so much for taking my call regarding this matter. 

Our team always want to ensure that you are aware of all available options on your policy, but it is never our intention to make your feel forced into adjusting your policy. I have cancelled the policy with immediate effect as requested and no further premiums will be requested from your account. 

You are welcome to contact me if there is anything we can assist with 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor