SJ
Shaundray J

1 reviews | Active since Nov 2024

22 Nov 2024, 10:16

There was a mistake made, where my policy was upgraded without me knowing,I called them and Dinette sorted it out

There was a mistake made, where my policy was upgraded without me knowing,I called them and Dinette sorted it out.the consultants has been very nice and helpful...the mistake was corrected and I was refunded...big ups to the consultants who helped...I appreciate a company that's honest in their dealings

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Replies (1)
Platinum Life
Platinum Life's reply22 Nov 2024, 10:45
Official
Dear Shaundray, 

Thank you so much for your amazing review. At Platinum Life, we take pride in giving outstanding service to every policy holder and we're overjoyed to receive your compliments and appreciation. Dinette is a very valued member on our team and will always go above and beyond to help. 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor