D
Dylan
1 reviews | Active since Dec 2025
31 Dec 2025, 13:02
There had been a mix...
There had been a mix up with my debit order which I wasn't impressed about, however the agent has indeed managed to find a good solution for the way forward which I was happy about.
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Replies (2)
Platinum Life's replyOfficial
31 Dec 2025, 13:14Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible.
Platinum Life Client Care Team
Platinum Life's reply31 Dec 2025, 13:14
Official
Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible.
Platinum Life Client Care Team
Platinum Life's replyOfficial
02 Jan 2026, 07:34Dear Dylan,
Thank you for your feedback. We apologise for the debit order mix-up and appreciate your patience. We’re glad our agent was able to find a solution that you were happy with, and we’re pleased we could assist.
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor
Thank you for your feedback. We apologise for the debit order mix-up and appreciate your patience. We’re glad our agent was able to find a solution that you were happy with, and we’re pleased we could assist.
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor
Platinum Life's reply02 Jan 2026, 07:34
Official
Dear Dylan,
Thank you for your feedback. We apologise for the debit order mix-up and appreciate your patience. We’re glad our agent was able to find a solution that you were happy with, and we’re pleased we could assist.
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor
Thank you for your feedback. We apologise for the debit order mix-up and appreciate your patience. We’re glad our agent was able to find a solution that you were happy with, and we’re pleased we could assist.
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor