GG
Gretchen G
1 reviews | Active since May 2012
10 Oct 2023, 15:16
The service was okay
The service was okay. Contact centre agents are very pushy though and don’t seem to accept no as an answer when I’ve explained that I can’t afford any further products.
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Platinum Life's replyOfficial
11 Oct 2023, 06:33Dear Gretchen,
Thanks for the review and I am sorry to hear about the experience you had with our sales team. Please know that upgrades are always optional and you should never feel forced into taking it.
Thanks for reaching out to our team and allowing them to assist on your policy
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thanks for the review and I am sorry to hear about the experience you had with our sales team. Please know that upgrades are always optional and you should never feel forced into taking it.
Thanks for reaching out to our team and allowing them to assist on your policy
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply11 Oct 2023, 06:33
Official
Dear Gretchen,
Thanks for the review and I am sorry to hear about the experience you had with our sales team. Please know that upgrades are always optional and you should never feel forced into taking it.
Thanks for reaching out to our team and allowing them to assist on your policy
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thanks for the review and I am sorry to hear about the experience you had with our sales team. Please know that upgrades are always optional and you should never feel forced into taking it.
Thanks for reaching out to our team and allowing them to assist on your policy
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor