WA
Wendy A

1 reviews | Active since Aug 2024

28 Aug 2024, 17:18

The service I received from Riona Lala was excellent

The service I received from Riona Lala was excellent. She was friendly and understanding, and my query was resolved the first time around. My policy had lapsed, but they were able to reinstate my policy at a reduced rate as I've experienced some financial difficulties recently. I've been a loyal client of Platinum Life for 14 years now. Thank you, Riona, for your friendly and efficient service once again and too, Platinum Life, for accommodating my lapsed policy. I would recommend you to friends and family given my current client service's experience. Kind regards, Wendy Amos

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Replies (1)
Platinum Life
Platinum Life's reply29 Aug 2024, 06:51
Official
Dear Wendy, 

What a lovely and meaningful message! You have made our day, and we will be sure to pass your message on to Riona. She is talented and takes great pride in her work. 

May we keep you smiling for many more years to come 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor