JM
Johanna M

1 reviews | Active since Apr 2023

13 Jul 2023, 12:34

The service I got was exceptional πŸ‘ŒπŸΎ

The service I got was exceptional πŸ‘ŒπŸΎ. My claim was handled by Landi, she handled it so smoothly and swiftly. Within 48 hours of sending my claim I received communication from her and she was kind professional caring and empathetic as well as very helpful. I received my payout in just a few days and it helped with my hospital bills. It made dealing with this much more easier Thank you 🫢🏽 Even furthermore Leandi sent me a gift and she kept on checking up on me even after my payment. The team was very helpful and supportive

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Replies (1)
Platinum Life
Platinum Life's reply13 Jul 2023, 12:40
Official
Dear Johanna, 

Thank you so much for taking the time to share your experience with us. I am so glad that our team was able to provide the needed assistance from the beginning and ensure that you received the needed information and updates on your claims process. 

Leandi is a true asset to our team and will always do her best to make sure you are fully supported in this time. Thanks for giving us a chance to help and we wish you all the best 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor