C
Charmaine
1 reviews | Active since Dec 2025
02 Dec 2025, 10:23
The service advisor was very helpful
The service advisor was very helpful. The system however sent me several debit order mandates which was confusing.
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Replies (1)
Platinum Life's replyOfficial
02 Dec 2025, 11:37Dear Charmaine,
I am so glad that our consultant was able to provide helpful assistance. I am sorry for the multiple mandates but can confirm that only the latest one would be active
Kind Regards
Simone Venter Client Relationship Specialist and Client Care Supervisor
I am so glad that our consultant was able to provide helpful assistance. I am sorry for the multiple mandates but can confirm that only the latest one would be active
Kind Regards
Simone Venter Client Relationship Specialist and Client Care Supervisor
Platinum Life's reply02 Dec 2025, 11:37
Official
Dear Charmaine,
I am so glad that our consultant was able to provide helpful assistance. I am sorry for the multiple mandates but can confirm that only the latest one would be active
Kind Regards
Simone Venter Client Relationship Specialist and Client Care Supervisor
I am so glad that our consultant was able to provide helpful assistance. I am sorry for the multiple mandates but can confirm that only the latest one would be active
Kind Regards
Simone Venter Client Relationship Specialist and Client Care Supervisor